Lilikoi Dreams Reed Diffuser

Products are 5 stars, customer service was also 5 stars, although I’m not certain why shipping was so delayed, it took 3 whole weeks. Come to think of it, if pick up was an option, I would have, since the vendor is literally located 5 minutes away from me. I initially bought this item at a North beach festival in SF and I very much enjoyed the diffuser so I ordered more as a gift to a dear friend, unfortunately the package didn’t arrive in time for the occasion. The delivery window already passed and the status was showing that the package hasn’t even shipped yet, it was disappointing. Will I order again? Yes, absolutely. I do support small businesses and would like to think that was one off. I appreciated Melissa’s hand written note, it added a nice personal touch.

Finally received my order on 12/14. Product is great. Scent is very nice and fills the room. Still haven't received my order. Was supposed to be delivered on 12/10. No tracking info. Merchant has been responsive to my messages, but very frustrated that I haven't received my purchase when I ordered it almost 3 weeks ago and I live within 40 miles of the merchant.